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z7u7 is straightforward about the data we hold on your account — what we collect, how we use it, and what you can ask us to change or remove. Access to this platform and its services depends on your local law and eligible regions.
When you open an account, we collect the details you provide during registration — your name, contact information, and any verification data needed to confirm your identity. When you fund your account through bKash or Upay, our system records the transaction reference, amount and timestamp. We do not store your full mobile wallet credentials; the payment interaction happens through the wallet provider's own interface, and only the confirmation data reaches our records. We also collect device and session data — the browser type, operating system and IP address associated with each login — because this helps us detect unusual access patterns and keep your account secure. Cookies are used to maintain your session state so you do not have to re-authenticate every time you switch between the lobby and your account page. We retain your account data for as long as your account is active and for a period afterward as required by our internal audit and compliance procedures. You can ask us to review what we hold at any time through the contact routes listed on this page. Availability of these services depends on local law and eligible regions.
This policy covers the data z7u7 collects and processes directly. It does not extend to third-party services you access through links on our platform, or to the data practices of payment providers like bKash or Upay. Each of those services operates under its own privacy terms. Understanding the boundary helps you know where to direct a data question.
Covers your registration details, login history and any identity verification data held in your z7u7 account. You can request a summary of this data through our support route at any time.
Covers deposit and withdrawal references logged inside your account dashboard — including bKash and Upay confirmation data. The wallet provider's own records sit outside this policy's scope.
Covers session cookies, page-view data and device identifiers collected while you browse the lobby or your account area. This data is used for session continuity and access-pattern monitoring, not for advertising profiling.
Does not cover game studios such as Habanero, Joker, PlayStar or Bigtime Gaming, or any external link you follow from our platform. Their data practices are governed by their own published policies.
Your account dashboard shows the transaction history and registration details we hold for you. If any detail looks wrong — a name spelling, a contact number, or a transaction reference that does not match your bKash or Upay confirmation screen — you can flag it through the support route and we will check it against our records. Correction requests are handled case by case; we will ask you to confirm your identity before making any change to core account fields. If you want to know exactly what data we hold beyond what is visible in your dashboard, you can submit a data access request through the same contact path. We aim to respond with clarity, and we will tell you what we can share, what we are required to retain, and how long we keep it. Access to these rights depends on your local law and eligible regions.
Open your account dashboard to see your transaction log and registration details. What is visible there is a direct reflection of the active data we hold under your account.
Contact support with the specific field you need corrected and the correct value. We verify your identity first, then update the record and confirm the change back to you.
If you want a broader view of the data we hold, send a request through our published support route. We will outline what is held, what is retained for audit purposes and what falls outside our direct control.
Any question about how this policy applies to your specific account situation can be sent directly to our support team. We do not redirect general policy questions to automated responses.
If your question relates specifically to data held on your account — a transaction record, a login entry, or a correction — start from your account page so we already have the context we need. We do not require you to re-explain your full account history from scratch.
Open the chat from your account page to reach the support team directly. Starting from your account page means we can see your recent activity and address your data question without asking you to repeat the background.
For formal data access or correction requests, send your query through the email route published in your account area. Include your registered contact detail so we can verify your identity before responding.
The published help section covers the most common data and account questions — what we collect, how long we keep it, and how to raise a correction. Check there first for immediate answers before opening a direct request.
We keep our data practices consistent across account types and payment routes. Whether you deposited via bKash or Upay, your transaction references are logged the same way — visible in your dashboard and retained under the same internal audit schedule. Session cookies are cleared when you log out; persistent identifiers are limited to what is needed for account continuity across your devices.
We use session cookies to keep you authenticated while you move between the lobby and account pages. No third-party advertising cookies are placed by us. You can manage cookie preferences through your browser settings at any time.
Login events are logged by device and IP address. If we detect an access pattern that does not match your usual device or location, your account may require additional verification. You can review recent login records inside your account area.
Your data is retained while your account is active and for a defined period afterward for internal audit purposes. We do not keep data longer than our retention schedule requires. You can ask us what period applies to your account.
To request a correction, deletion or a summary of held data, contact us through the published support route with your registered account detail. We confirm your identity before acting on any data change request.
These are the data and privacy questions we hear most often. If your situation is not covered here, send it through our support route and we will give you a direct answer.
We collect the registration details you provide — name, contact information and identity verification data. We also log device and session data at each login. Transaction references from bKash or Upay deposits are recorded in your account dashboard as confirmation records.
No. Your mobile wallet credentials are entered directly into the bKash or Upay interface, not into our platform. We only receive and store the transaction confirmation reference and amount, which you can also see on your own wallet's confirmation screen.
Your account dashboard shows your transaction history and registered account details. For a broader data summary beyond the dashboard view, you can submit a data access request through our email support route. We will respond with what we hold and how long we retain it.
Yes. Contact support with the specific detail you want corrected or the deletion you are requesting. We verify your identity first. Some data, such as transaction records, may need to be retained for our internal audit period even after a deletion request.
We retain account data for a defined period after account closure in line with our internal audit and compliance schedule. The exact retention period depends on your account type and activity history. You can ask us directly what period applies to your account.
No. Game studios available on our platform — Habanero, Joker, PlayStar and Bigtime Gaming — operate under their own data practices. This policy covers only the data z7u7 collects and processes directly through your account and session activity on our platform.